In 2017, Distrust has gone viral

In 2017, distrust has gone viral. Companies are blowing up on social media and trust is at an all-time low. This presentation looks at the top reasons why your customers don’t trust you. Learn ways to build trust into your product and improve your customer experience. Please contact me for speaking opportunities or workshops. brianne.kimmel@gmail.com…

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Glossier CEO Emily Weiss on Customer Experience

For tech companies, brand marketing is generally one of the last functions to be built. Traditionally brand marketing requires a large media budget and a visionary executive (think Bozoma Saint John, the woman sent to save Uber). However, with the influx of disruptive, direct to consumer companies like Allbirds, Everlane and Glossier, we’re seeing a…

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