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Upcoming Events & Talks

Join one of my upcoming events or talks (schedule updated regularly). 2017 talks include: Pioneers Vienna, Growth Talk with The Family in Paris and #AMA with Growth Hackers. Want me to speak at your event? Please contact me directly to confirm availability. If you’d like to sponsor a Zendesk for Startups event or host an…

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Glossier CEO Emily Weiss on Customer Experience

For tech companies, brand marketing is generally one of the last functions to be built. Traditionally brand marketing requires a large media budget and a visionary executive (think Bozoma Saint John, the woman sent to save Uber). However, with the influx of disruptive, direct to consumer companies like Allbirds, Everlane and Glossier, we’re seeing a…

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Skilling up without getting distracted

When I hit my two year anniversary in San Francisco, I realized it was time to start giving back to the tech community. Throughout my career, I’ve had a number of incredible mentors. From moving overseas to starting and selling my first company, I’ve learned that asking for help is a strength and not a…

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Socialize your financial goals

If there’s one topic I’m passionate about, it’s personal finance. I tend to be very open about this topic and over the years many of my friends will buy me a coffee for some quick advice. Over the last month, I noticed some interesting observations from meeting with a dozen or so ladies: All said…

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My morning routine

I’ve been spending lots of time on Whale. I have to admit I’m a total sucker for social apps and will download just about anything, but I generally lose interest after a week or so. With Whale, I’m hooked. You meet awesome people and you ask them basically anything you want. Lately, I’ve been asked some…

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A primer on conversational commmerce

I’ve recently had a number of friends in marketing ask for my thoughts on the future of customer experience: chatbots, conversational commerce and other hot topics for 2017. For me personally, I really excited to see what happens in the chat and voice space.   While current chatbots are fun to try, most are buggy…

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