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Hi friends, It’s been a busy month as I continue to explore the new building blocks for consumer technology, which I call “the unbundling of cool.” I’ve asked dozens of founders working on social apps, gaming and other consumer tech: When do you build vs. use an API or Platform as a Service? What technology…

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Collaborations don’t need timelines

In January, I declared 2017 the year of no networking. Two years into San Francisco life, I swore off “networking” events and took a step back from teaching at General Assembly. I started studying data science and started writing on a consistent basis. I recently took time to reflect on the most memorable moments in San…

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In 2017, Distrust has gone viral

In 2017, distrust has gone viral. Companies are blowing up on social media and trust is at an all-time low. This presentation looks at the top reasons why your customers don’t trust you. Learn ways to build trust into your product and improve your customer experience. Please contact me for speaking opportunities or workshops.…

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